Privacy Policy
Last Updated: March 26, 2026
At Digital Gallery Mobile Trading LLC (“Digital Gallery,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://digitalgallery.ae (the “Site”) or use our services.
1. Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Contact us via phone, email, or contact form
- Request a quote for mobile repair services
- Book a repair appointment
- Subscribe to our newsletter
- Submit a review or testimonial
This information may include:
- Name and contact information (email address, phone number)
- Device information (make, model, issue description)
- Location information (address for pickup/delivery)
- Any other information you choose to provide
Information Automatically Collected
When you visit our Site, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Pages you visit
- Time and date of your visit
- Referring website URL
- Device type and operating system
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your repair requests and appointments
- Respond to your inquiries and customer service requests
- Send you service-related communications (appointment confirmations, updates)
- Improve our website and services
- Protect against fraud and unauthorized transactions
- Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors who assist us in operating our business (e.g., payment processing, delivery services).
- Legal Requirements: We may disclose your information if required by law or in response to valid legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookies through your browser settings.
We use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: To understand how visitors use our site (Google Analytics)
- Functional Cookies: To remember your preferences
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Data Protection Rights
Under UAE law and applicable regulations, you have the right to:
- Access: Request a copy of your personal information
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your personal information
- Restriction: Request restriction of processing
- Objection: Object to processing of your information
- Portability: Request transfer of your data
To exercise these rights, please contact us at info@digitalgallery.ae.
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
9. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. International Data Transfers
Your information may be transferred to and processed in countries other than the United Arab Emirates. We ensure appropriate safeguards are in place to protect your information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated “Last Updated” date.
Disclaimer
Digital Gallery Mobile Trading LLC operates DigitalGallery.ae and MobileRepairNearMe.ae as independent third-party mobile phone repair service providers based in the UAE. We are not affiliated with, authorized, or endorsed by Apple, Samsung, Huawei, Xiaomi, or any other smartphone manufacturer. All product names, logos, brands, and trademarks are the property of their respective owners and are used for identification purposes only.
We use genuine OEM parts whenever available. When OEM parts are unavailable, we provide high-quality compatible (aftermarket) parts. This warranty does not cover new physical or liquid damage occurring after the repair or issues unrelated to the original service.
We recommend backing up your data before any repair. Digital Gallery is not responsible for data loss. Repair times are estimates and may vary.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Digital Gallery Mobile Trading LLC
Kiosk 12, Ground Floor, Mirdif Hills Avenue
78th Street, Mirdif, Dubai, United Arab Emirates
